FAQs

When will my order be shipped?

Please allow 1-2 business days for processing.

How long does shipping take?

Shipping can vary depending on your location but most often after processing shipping from the curriers can take 2-5 business days.

How do I store my balm?

Your tallow products do not need to be stored in the fridge as tallow is very shelf stable. Just keep it in a cool dry place at room tempature and you will be just fine!

Why should I use tallow?

Long before all the shelves were filled with the products we have today, our ancestors for centuries, trusted tallow for providing nourishment to our skin. Opposite to the rather complicated & generally harsh chemicals used in modern day skincare products, tallow is nutrient dense & simple while truly supporting our skin's health.

Is tallow going to clog my pores?

The simple answer is no, tallow will not clog your pores. This is a misconception, tallow scores very low on the comedogenic scale, this means tallow is very unlikely to clog your pores! Clogged pores are a result of dead skin cells building up over time from lack of exfoliation. Products like our Tallow and Jojoba oil based moisturizers are actually crucial to help get your skins natural oil production.

My balm looks slightly different than the one I ordered before, why is that?

With all our products and balms being handmade, each one is never the exact same & has it's own qualities. So, while each back may have distinct features, the overall product benefits and look remain consistent. We appreciate the natural nuances that comes with making these by hand and we will continue to use quality sourced ingredients at a consistent ration to guarentee a consistent product.

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